top of page
-
Do you offer cash on delivery?Yes, we do give the option to pay cash on delivery however this is for Dubai orders only.
-
What sizes do you offer?We currently offer the sizes XS, S and M. The specific dimensions of these sizes differ slightly for each product, so please refer to the sizing on the product page.
-
Which countries do you ship to?We offer worldwide shipping. You can find out more details from our Shipping Policy.
-
How much is shipping?We offer worldwide standard shipping with free shipping if you spend over 1800 AED. Standard shipping pricing can vary depending on your location. Please view our Shipping Policy for more details.
-
What are my delivery options?We offer various delivery options for Dubai including: Same day delivery (order before 12pm and receive before 3pm) Next day delivery Standard Shipping Free shipping over 1800 AED We provide the following options to the rest of the world: Standard Shipping Free shipping over 1800 AED
-
How long does it take to process refunds?It can vary by provider and method, but a refund will typically take up to 7 days.
-
Do you offer refunds, exchanges, or store credit?We currently only offer Exchanges.
-
How long does a customer have to return an item?We allow up to 14 days to exchange an item from the date it was delivered to you.
-
What condition must the item be in in order to be exchanged?The product must be unworn with tag still attached. We cannot accept a return for items that are worn or damaged.
-
How should customers initiate a return?If you would like to return a product for any reason, please email us at palmiradubai@gmail.com
bottom of page